Freshworks Inc.
Cloud-based customer relationship and IT service management software enterprise
San Mateo, California, United States
Data Confidence: 72% · Sources: 1 · Last Updated: Sep 21, 2026
- 💰 Net Worth ▲
- $838.8M
- 🌐 Reach ▲
- 5.0M people
- 🔌 Power ▲
- Freshworks commands a software enterprise generating $838.8 million in annual revenue in 2025, backed by strategic capital investments and acquisitions such as Device42 for $230 million.
- 👁️ Influence ▲
- The company drives market developments in IT service management through AI integration and strategic acquisitions like incident management platform FireHydrant.
- 🤝 Network ▲
- Freshworks is backed by prominent venture capital investors including Accel, CapitalG, Tiger Global Management, and Sequoia Capital.
- 🏛️ Legacy ▲
- Founded in Chennai before establishing its global headquarters in San Mateo, Freshworks stands as a landmark success story for Indian-founded global SaaS software providers.
- 🔮 Trajectory ▲
- Rising ↑ — first assessment on record.
About
Freshworks Inc. is a cloud-based software-as-a-service company founded in 2010 in Chennai, India, and headquartered in San Mateo, California. Originally launched as Freshdesk, the company provides software tools for customer relationship management, IT service management, and e-commerce marketing. Freshworks raised $1.03 billion in its initial public offering and achieved its first GAAP-profitable year in 2025 with $838.8 million in revenue.
Known For
Providing cloud-based customer relationship management (CRM) and IT service management (ITSM) software platforms.
Connections
Ownership & Financial
Leadership & Employment
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