FireHydrant
AI-powered incident management and IT reliability software platform
Data Confidence: 90% · Sources: 7 · Last Updated: Sep 22, 2026
- 💰 Net Worth ▲
- $88.7M
- 🌐 Reach ▲
- 2.5M people
- 🔌 Power ▲
- Controls key incident response workflows and service health data for major technology enterprises including Palo Alto Networks, BP, 1Password, and DocuSign.
- 👁️ Influence ▲
- Pioneered automated, AI-enriched incident retrospectives and Slack ChatOps workflows that shaped modern DevOps and Site Reliability Engineering practices.
- 🤝 Network ▲
- Backed by top enterprise venture funds including Menlo Ventures, Work-Bench, Salesforce Ventures, and Harmony Partners before its acquisition by Freshworks.
- 🏛️ Legacy ▲
- Established a standardized framework for software reliability and incident response automation prior to its $88.7 million acquisition by Freshworks in 2026.
- 🔮 Trajectory ▲
- Rising ↑ — first assessment on record.
About
FireHydrant, Inc. is an incident management software company founded in 2018 by Robert Ross and Dylan Nielsen. Headquartered in New York, the company develops AI-native IT operations tooling that automates on-call scheduling, incident communication workflows, and retrospective analysis for software engineering teams. In January 2026, public SaaS firm Freshworks acquired FireHydrant for $88.7 million in cash to integrate its operational capabilities into the Freshservice platform.
Known For
Developing an AI-powered incident management platform used by engineering teams to automate software outage response and retrospectives.
Connections
Ownership & Financial
Leadership & Employment
Similar Profiles
Cruise🏙️Low City LevelAutonomous vehicle technology developer and General Motors subsidiary
University of Maryland🏙️Top City LevelFlagship public land-grant research university in MarylandSources
- Tracxncorroborated
- Entrepreneurcorroborated
- Claycorroborated
- Theventurecodexcorroborated
- Firehydrantcorroborated
- Investingcorroborated
🔓 APEX HIERARCHY INTELLIGENCE
Built for researchers, journalists and analysts.